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Hennepin County



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Public Safety Records Clerk

Job ID: 53829
Job Views: 1634
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Job Description:

THE POSITION

 

Make a positive impact during a difficult transition for clients entering our Juvenile Detention Center (JDC). Join us as a Public Safety Record Clerk where your main responsibilities will be completing resident interviews, taking booking photos, and handling system inquiries. Our JDC facility operates 24 hours per day, seven days per week, and the work is fast paced. This job is a match for you if you have a good attitude, strong customer service skills and work well under pressure in varying environments.

Location and hours:
This position is located at the Juvenile Detention Center Downtown Minneapolis at 510 Park Ave, Minneapolis, MN 55415. This position is subject to 12 hour shifts that include: days, evenings, nights, weekends, holidays and occasional mandatory overtime. You must be able to work all shifts and days of the week; candidates indicating limited availability will not be considered for this position. Shift and weekend differential is paid for qualifying hours.
 
In this position, you will:
  • Complete resident interview, booking photo, and other system inquiries. Maintain and update resident data in the juvenile booking/data system.
  • Schedule detention hearings, notify clients, parent(s)/legal guardian(s), courts, probation, and/or other case-related professionals.
  • Validate and process active warrants, maintain warrant system, and issue departmental warrants.
  • Utilize Minnesota Court Information System (MNCIS), BCA Portals, Predatory Offender Registration (POR), and other applications to perform inquiries.
  • Respond to requests for information from the public, court orders, and other criminal justice agencies in accordance with Minnesota Data Practices requirements.


Need to have:
You need to have one of the following:

  • Two or more years of office clerical experience.
  • 18 months or more of office clerical experience and completion of the Career Connections Office Specialist Pathway Training program.
  • One year or more of office clerical experience and completion of the Career Connections Public Sector Office Administration Pathway training program.
  • Education may be substituted for experience on a month for month (3 semester credits equals 1 month) basis.

Nice to have:

  • Experience working in a law enforcement, corrections, or institutional setting in a related support staff position.
  • Experience providing face-to-face or telephone customer service to diverse clients.
  • Good organizational skills and the ability to prioritize work and meet deadlines with accuracy and attention to detail.
  • Advanced skill in working with Microsoft Office applications, Outlook, SharePoint, keyboarding, data entry, and use of the internet and intranet.
  • Ability to:
    • Work in a team setting as a team member with a mix of professional staff and residents.
    • Work in a fast-paced environment; handle stress and work well under pressure.
    • Respect and maintain confidentiality of records and private data.
    • Build and maintain rapport with clients, staff, and other professionals, law enforcement agencies, and the public.

Amount of Pay:

$38,000.00

Frequency of Pay:

per year

Minimum Education:

High-School/GED

Total Years of Relevant Experience:

2

Age Requirement:

18

U.S. Citizenship:

Yes
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Function:

Administrative Support Functions

Status:

Full-time

Work Schedule:

Rotating Shift

Posted:

09.20.2018
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Discipline:

Jails & Detention

Level:

Entry-level

Application Deadline:

10.01.2018